Fitness research

Sourced fitness benchmarks for better operations

Each brief leads with a liftable statistic, a clear table, and direct links to public sources.

Member billing operations research

What evidence should support changes to recurring gym EFT billing?

CFPB Regulation E addresses preauthorized electronic fund transfers and includes notice rules for transfers that vary in amount

A member-level register for authorization records, variable-amount notices, change requests, processor events, errors, cancellations, and verified downstream closure.

Member billing operations research

What evidence should support a fitness refund authorization?

Clear advertising should disclose material price and offer conditions

A decision-grade framework for fitness refund requests, policy versions, approvals, processor events, member notices, and reconciliation evidence.